Management Services

The out sourcing of management for your investment is one of the most important decisions you can make. You need someone with experience in the industry, someone who understands and can adapt to change quickly. Let Cutting Edge and our 25 years of experience help your facility reach its true potential.

Here is just a sample of the services Cutting Edge can provide for your facility:

Daily Operations:
• Monthly Site Inspections & Audits
• Full and Complete Supervision of all employees
• Negotiate and Execute Services & Repairs
• Delinquency Collections
• Staffing
• Monthly Reporting


Financial:
• Annual Budgeting: General Operations, Marketing, and Staffing
• Realistic & Attainable projections for Net Operating Income
• Rate Management
• Fee Management
• Expense Management
• Bookkeeping


Manager Training:
• Company Policy and Procedures
• Customer Service & Follow Up
• Telephone Techniques
• Renting and Vacating Units
• Understanding the Rental Agreement
• Weekly and Monthly Reporting
• Delinquency Collections
• Facility Maintenance
• Computer Software Training
• Proper Use of the Internet
• Security


Marketing:
• Monthly Competition Analysis
• Website Development and Search Engine Optimization
• Yellow Page Advertising
• Discounting & Specials
• Signage
• Direct Marketing
• Brochure & Business Card Design
• Referral Program


If you would like to read more about management, please navigate to the following articles published in Inside Self Storage Magazine and authored by Tammy Ross:

Article One: How to Hire, Train, and Retain a Good Catch 
Article Two: Building and Keeping Talented Management
Article Three: Getting and Keeping Customers 
Article Four: Marketing PrepArticle Five: Achieving Greater Heights With Some Management Help